Network Degradation in Europe

Engineers isolated the issue to a device failure in our Amsterdam POP. The device has been removed from service. Some customers may have noticed traffic shifting from Amsterdam to London during a 10 minute period when the device failed.

We are currently investigating reports of degraded network performance including additional latency and packet loss across portions of our network in Europe. Engineers are actively investigating the issue at this time. We will post updates here as they become available. Thank you for your patience as we work to restore service to normal levels as quickly as possible.