Network Degradation

This issue has been resolved and service levels have returned to normal. During the incident traffic was routed away from the affected POP in Amsterdam to alternate POPs to minimize impact. We will provide additional details on the root cause here as soon as it is available.

Engineers have isolated the issue and are working to resolve it at this time. Another update will be provided within 30 minutes.

We are currently investigating reports of degraded network performance including additional latency and packet loss across portions of our network. Engineers are actively investigating the issue at this time. We will post updates here as they become available. Thank you for your patience as we work to restore service to normal levels as quickly as possible.