Network Degradation
Major incident
Global Network and Backbone
Europe
2020-05-03 20:21 UTC
· 44 minutes
Updates
Resolved
November 4, 2021 · 15:24 UTC
All service has returned to normal at this time. If you are continuing to experience any issues, please create a ticket at https://support.totaluptime.com
Investigating
November 4, 2021 · 15:24 UTC
Engineers have isolated the issue to a recently deployed hardware node in the Amsterdam POP. We are currently removing this device from service. Traffic levels and response time should return to normal shortly.
Issue
November 4, 2021 · 15:24 UTC
We are currently investigating reports of degraded network performance including additional latency and packet loss across portions of our network in Europe. Engineers are actively investigating the issue at this time. We will post updates here as they become available. Thank you for your patience as we work to restore service to normal levels as quickly as possible.
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